Add-ons & Extra Services

Cloud Telephony / VoIP PBX

Cloud VoIP PBX.

Ongoing CRM Management

Ongoing HubSpot/Pipedrive management after the initial setup.

Company Device Management and Security

We configure and secure the devices you already use, or those you buy yourself: security policies, centralised updates and, where technically possible, remote lock and wipe if a device is stolen or lost.

E-commerce Care

Online store maintenance and security.

Website Monitoring & Analytics

Uptime + monthly report.

External Strategic IT Advisor

A dedicated IT advisor who supports your technology decisions, without hiring an in-house role. Billed quarterly.

Email Deliverability & Anti-Spoofing

Continuous monitoring of anti-phishing protections on your email domain, so your mail doesn't land in spam or get spoofed.

Weekend & Holiday Coverage

Extends your support to Saturday, Sunday and public holidays, with a guaranteed response within 2h for blocking emergencies.

Initial CRM Setup

Initial HubSpot or Pipedrive setup.

Setup Email Deliverability

Initial setup of anti-phishing and anti-spam protections for your email domain.

Business Continuity and Disaster Recovery Plan

A written, tested plan to get the company running again after a serious incident (attack, failure, disaster).

Digital Team Training

Training sessions on specific topics (e.g. advanced Excel, cybersecurity, AI tools) — separate from the anti-phishing micro-training already included in Complete Care.

Advanced Cloud Infrastructure & DevOps

AWS/Azure/GCP on request.

Custom Web & Mobile App Development

Custom applications, internal tools and integrations for your company.

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Out-of-Hours Emergency Intervention

Have an emergency outside your coverage hours? We respond within 2h via our emergency channel. First hour included in the per-intervention fee.