The Outsourced IT and Digital Department for Your Company.
We manage your Cloud infrastructure, data security, website and AI automations with one transparent monthly subscription. Zero bureaucracy, 100% remote.
A single contact for all your IT — not an anonymous call center
Guaranteed response within 4 business hours (Core Digital) — See the full SLA →
No lock-in: cancel your subscription whenever you wantSMEs deserve modern IT, not 1990s vendors.
“Hostage” Vendors
Domains registered in third-party names, unfindable DNS and mailboxes stuck on old, slow servers that keep crashing.
Opaque and Unpredictable Costs
Hard-to-check hourly invoices, no clear price list and extra charges for every routine configuration.
Post-it Security
Company passwords shared on insecure chats, no encrypted backups and employees exposed to phishing attacks.
No Strategy, Just “Firefighting”
Without dedicated technical guidance, digital decisions are made late, among incompatible software and with no growth plan.
If Your Company Is Small, the Problem Is Even Bigger.
Large companies have an IT department. Small companies have... someone who muddles through.
The In-House “IT Person”
In many small companies IT is left to the owner or an employee who “knows a bit about it”, in leftover time, with no training and no clear responsibility.
Too Small for a Serious Vendor, Too Large to Do Without One
Larger system integrators prefer enterprise clients; small companies end up at the bottom of the waiting list.
A Single Point of Failure
If the person who “knows computers” is sick, on leave or leaves, the whole company stops.
The IT Budget That Doesn't Exist
IT spend arrives as an emergency instead of a planned investment.
With Galizia.eu you get the structure of a real IT department, at a price and flexibility a small company can actually afford — even with just 5 users.
Zero Lock-In. Control Always Stays Yours.
We don't lock you in with technical tricks. Domains, cloud accounts, email and configurations always stay your company's property.
Full Ownership
Domains, mailboxes, cloud accounts and CRM are always registered to your company.
Always Up-to-Date Documentation
Every configuration is clearly documented, so anyone can take over without surprises.
No Contractual Lock-In
Cancel your subscription whenever you want, with no penalties or hidden clauses.
Guaranteed Portability
Backups and data exports available on request, at any time.
Already have locked domains, scattered email or a vendor who doesn't reply? We handle the transition, with no downtime for your team.
Everything your Digital Operations need. In one place.
Take Back Full Control of Your Digital Infrastructure.
Domains, DNS, Microsoft 365 / Google Workspace migration, team Password Manager and unlimited remote helpdesk.
WordPress (and Homegrown CMS) Belong in the Past. Welcome to the Modern Web.
We convert old WordPress sites and proprietary CMS into ultra-fast static platforms, with a drastically reduced attack surface and minimal hosting costs.
Artificial Intelligence Serving Your Business Operations.
AI agents trained on company data for customer support, and automations between your tools to eliminate manual work.
Protect Your Company and Your Digital Reputation.
Technical compliance, encrypted cloud backups, user permission management and anti-phishing training for staff.
Custom Software, When the Off-the-Shelf Product Is No Longer Enough.
Custom web and mobile apps: internal tools, client portals and integrations, when off-the-shelf software is no longer enough.
Why a Subscription IT Department Beats the Alternatives.
Before you decide how to run your company's IT, compare the options for real.
Cost
- Galizia.eu — IT-as-a-Service
- Fixed monthly subscription per user
- In-House IT Employee
- Fixed salary + social charges + leave + sick pay + training
- Traditional IT Vendor
- Unpredictable hourly invoices
Skills
- Galizia.eu — IT-as-a-Service
- Cloud, security, AI and web development
- In-House IT Employee
- Limited to what one person can do
- Traditional IT Vendor
- Often generalist
Continuity
- Galizia.eu — IT-as-a-Service
- Helpdesk always covered by the team
- In-House IT Employee
- If they are away, the company is uncovered
- Traditional IT Vendor
- Depends on the individual technician
Scalability
- Galizia.eu — IT-as-a-Service
- Add or remove users in a few clicks
- In-House IT Employee
- Hiring or firing is slow
- Traditional IT Vendor
- Renegotiating the contract is slow
Up-to-Date Skills
- Galizia.eu — IT-as-a-Service
- Up-to-date stack, included in the fee
- In-House IT Employee
- Ongoing training paid by the company
- Traditional IT Vendor
- Stuck with the solutions they know
Lock-In
- Galizia.eu — IT-as-a-Service
- Zero Lock-In, you remain the data owner
- In-House IT Employee
- Employment contract
- Traditional IT Vendor
- Often technical lock-in
How It Works
1
Free Diagnostic Call (15 min)
We analyse your current setup: domains, email, security and website.
2
Tailored Proposal
You receive a clear plan, with the right user count and the right tier.
3
Activation and Migration
We handle the technical migration, with no downtime.
4
IT Department Live
Helpdesk, security and website are in our hands, every day.
Who Already Works with Us.
European small and medium businesses that have entrusted Galizia.eu with their IT department.
Clear prices, no hidden costs. Cancel whenever you want.
Select the number of users to calculate your company's monthly fee.
From 30 users the plan is Enterprise
Setup waived
Core Digital
295 € / Monthly total
59 €/user/month · 5 users
One-time setup: 490 €
- Unlimited Remote Helpdesk (Software & Cloud)
- Domain, DNS and Cloud Email Management (email anti-spoofing available as an add-on)
- Automatic Cloud Backups & Managed Antivirus
- Technical GDPR Compliance & Cookie Banner
- Employee Onboarding/Offboarding
- SLA: response within 4 business hours (Mon–Fri 9–18)
Total due on confirmation
785 €
Setup 490 € + first month 295 €, paid in one installment
Complete Care
445 € / Monthly total
89 €/user/month · 5 users
One-time setup: 690 €
- Everything included in Core Digital
- Team Password Manager
- Website Maintenance & Small Content Updates
- Basic Website AI Chatbot
- Phishing Simulations and Micro-Training
- SLA: response within 2 business hours (Mon–Fri 8–20)
Total due on confirmation
1135 €
Setup 690 € + first month 445 €, paid in one installment
Enterprise/Custom
on quote
- Everything in Complete Care
- One or more Add-ons & Extras of your choice
- Quarterly Strategic IT Consulting
- Dedicated custom SLA, coverage up to 24/7
Response times for ticket acknowledgement. See the full SLA policy for severity levels, resolution times and exclusions.
Prices exclude VAT/USt.
One setup fee, clear from the start.
Core Digital
- 5–14 users
- 490 €
- 15–29 users
- 890 €
- 30+ users
- on quote
Complete Care
- 5–14 users
- 690 €
- 15–29 users
- 990 €
- 30+ users
- on quote
The setup fee is waived for customers who choose annual billing. It covers migration (domains, DNS, email, password manager, onboarding) — excluding any website migration.
Need Something Extra? There Are Add-ons for That.
Your subscription covers the basics. For extras — VoIP PBX, CRM management, managed company devices, out-of-hours emergencies and more — you will find every available add-on in one place.
FAQ
How does billing from Austria to Italy work?
We issue a proper invoice from our Austrian company, payable by bank transfer. If you have a VAT number registered in VIES, we apply 0% Reverse Charge.
What happens if a computer physically breaks?
We handle cloud, software and identity. We recommend the model to buy and restore operations remotely in 15 minutes.
Can we change the number of subscribed users?
Yes, write to us when the user count changes: we update the subscription and the next invoice accordingly.
Can I cancel whenever I want?
Yes, no minimum term. The subscription stays active until the end of the period already paid.
What if I need something not included in the plan?
You can add an Add-on & Extra or request an Enterprise/Custom quote.
What if I have an emergency outside my coverage hours?
If you have activated the Weekend & Holiday Coverage add-on, we respond within 2h even at the weekend. Alternatively, you can request a pay-as-you-go Out-of-Hours Emergency Intervention, with a guaranteed response within 2h. See the full SLA policy for details.
What is the difference between response time and resolution time?
Response time is how long we take to acknowledge your request with a technician. Resolution time is how long we take to fix the issue — it varies with complexity and plan. Full details are in the SLA policy.
How long does activation take?
On average 5–10 business days depending on complexity.
A Real Team, Not a Call Center.
Galizia.eu exists to give SMEs a professional, skilled, always-reachable IT department, without the bureaucracy and cost of an in-house team. We operate fully remotely.
